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Postage Packaging & Handling:
 
How do I work out which pph to select?
Each item on the product pages has a pph level shown against it, simply select that level in the check out process.
 
What pph level should I use if I want more than one product? 
For multiple items with different pph levels, simply use the highest of those levels,
e.g. L1 + L2 - use level 2 = $15
For multiple items of the same pph levels, simply go up one level,
e.g. L2 + L2 - use level 3 = $20  or  L3 + L3+ L3 - use level 4 = $30
                                                                                                                                                                                                            
 
The Little Juey Range:
 
Do they fit all bent shafts?
They fit 99% of all petrol trimmers and 99% of all petrol straight shaft brushcutters.
 
Do they fit electric models?
Sadly it will only fit approx 20% of electric models,i.e. those models that are set up like a petrol one where the motor and cutting head are at opposite ends of the shaft, and the bowl section is removeable. If the bowl doesn't just lift off,check for a circlip or shake proof washer that is holding it on. This would indicate that the bowl is removeable.
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How do I know whether to order a long or short spindle model?
This only applies to bent shaft models when it comes to installing the head, and has no relevance when placing an order. All it means is that you will use less pieces from the kit for a short spindle, than you will for a long spindle. Make sure to keep all unused pieces in a safe place just in case you replace your trimmer at some stage, you may need one of those pieces to make it fit your new machine.
 
Are there any machines that are unusual?
Yes, some of the Stihl bent shafts are different.
The FS 51,52,56 & 57 need a straight shaft head.  If you have one of these simply specify the model number at time of purchase. If you have already purchased the normal bent shaft head simply return it to us with a note on which model you have and will will send you the correct one, we will even meet you half way with the cost i.e. you pay the postage up and we will pay the postage back.
 
I have purchased the wrong head for my machine, what do I do?
You can return the unit for exchange to PO Box 1513 Oxenford, Qld 4210. Please include your name, address, proof of purchase and brief note requesting exchange of goods.
 
How do I remove my existing head on my straight shaft brushcutter?
To remove the existing head on your machine, look for an opening capable of inserting an allen key or screwdriver. This will be either on the side of the shaft below the existing head, or underneath the base plate that the existing head is sitting on. [Some machines don’t have any opening, but they have a nut shape section or flat spot below the head].
Insert allen key or screwdriver then slowly rotate shaft until you feel it drop into another opening inside the shaft [If you have the nut or flat spot setup, put a spanner onto it]. This locks the shaft so that you can now remove the existing head, do not undo the head as if changing line, unscrew the entire head as one piece in a clockwise direction and this will remove the head together with the false shaft.
After the head has been removed you will be left with a short shaft with thread on the outside and a small raised disc at the base [in some cases it will have the raised disc but a female recess which just means you are securing the new head with a bolt instead of a nut].
 
Will my trimmer be to small to run two cords at the same time?
Some brushcutters are able to run up to 4 cords [8 cutting lines] at the one time.
The MAJORITY of trimmers have no problems what so ever running 2 cords [4 cutting lines] at the same time.
If you are unsure please contact us for advice.
 
 
I need more Cord, which pack should I order?
The small packs [30 standard organge lengths and 20 heavy duty black lengths] are designed for normal household use and should last the average block at least 12 months.
The Half kilo Heavy Duty pack & 1/2 kilo reel, is approximately 8 times the quantity of the small pack and is ideal for heavy use in rural or handyman situations.
The 1kg pack is for farm use.
 
Do I have a Guarantee on the product I purchase from you? 
We give a 30 day unconditional money back guarantee on all products sold by us. If you are not completely happy with the product or service, simply return your purchase to us in original packaging together with proof of purchase. 
In addition, the manufacturer of the Littl' Juey range offers a 1 yr warranty on the product against defects and faulty workmanship. Standard statutory warranties apply to all other products offered for sale on this website.

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